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Use customer training as a strategy to improve your KPIs across your funnel. An educated customer is a better customer, and that's why a customer training LMS matters. Questence gives you all the tools you need to onboard, engage, and retain customers at scale.
Stellar businesses and professionals, like you, trust Questence
Questence makes it easy to launch and scale your customer training program with a powerful LMS solution built for education and retention:
SaaS companies, product teams, customer success leaders, and support teams looking to drive engagement and customer satisfaction through scalable education.
Choose one of 50+ Questence customer education software website templates, customize it with a few clicks, upload your courses, and you're good to grow. So simple, so powerful.
Ease the burden of inquiries coming through pre-sales, customer support, and customer success teams.
Customer training programs with Questence contribute to a more positive customer experience. Happy customers are more likely to renew.
Open new streams of revenue by monetizing your training program with our customer education tools.
Boost activation by making your customers fully aware of the benefits of your products and services.
Loyalty and retention equal reduced churn. Reduce churn significantly through continuous, highly tailored product education programs.
As users become more familiar with your product and services, they are more likely to become fans and, potentially, brand advocates and champions.
Loyalty up
Churn down
Create your courses in no time. Build a powerful ecosystem of learning activities ranging from ebooks and interactive videos to assessments, 1:1 and group sessions.
Trigger customer involvement with self-assessments, exams, and forms. Take advantage of 18 different question types and a powerful AI-first assessment builder.
There has never been an easier way to build customer education programs for different products or target audiences.
Reward your customers, partners, and resellers with branded online certificates.
Easily upload your existing SCORM packages into our customer training LMS and deliver structured learning paths.
Transform passive viewing into active learning with interactive videos, quizzes, and branching scenarios.
Blip, one of Europe's leading tech companies, launched the Blip Academy using Questence as their LMS for customer onboarding base at scale.
"If in a week, our team could onboard five companies, now they can onboard ten companies in one training session, in one day."
Lara Oliveira
Community Learning Experience Specialist, Blip
Faster onboarding
Reduced time-to-value from 73 to 43 days
Fewer support tickets
After launching structured training
Course completion lift
Increase in completion rates
Companies per session
Up from 5 previously
Measure business impact, track learner progress, identify patterns of content consumption, and optimize your elearning content.
Appoint your team and external partners to specific roles and functions. Protect sensitive content and data.
Your customer data and content in Questence are safe with robust, reliable, and secure cloud hosting.
Collaborate with a team that cares. Concierge onboarding. 24/7 customer support.
Use the most powerful Site Builder to create your branded online academy that you can also connect with your domain.
Take your branded academy mobile with your white-label iOS and Android customer education LMS apps.
Start growing your customer training academy with integrations of 4,000+ third-party apps.
Speak to our team and see how Questence can help you onboard, engage, and retain customers at scale.